Refund Policy

Cancellations & Closures:

  • THERE ARE NO REFUNDS FOR ANY CANCELLATIONS. We will, however, reschedule your tubing time or issue a credit for a future visit within the current season, with advance notice of cancellation only.  Please contact us for any cancellation issues.
  • Inclement Weather Closures:  Refunds will be issued ONLY when we are forced to close the facility due to weather conditions, mechanical failure, or some other unforeseen reason. A person’s unwillingness to drive in inclement weather will not warrant a refund.
    • If we issue a refund, you may receive it in one of two ways:
      • Idaho X-Sports Credit
      • Debit/Credit Card refund (applied to card that was used to purchase the tickets)